30day Full refund and replacement :
Our 30 Days FULL Refund/ FREE Replacement Policy covers the following reasons, and if you are offered a refund or a replacement order, there will be no need to return the received item.
- Defective/damaged/non-functional items.
- Items different from description or customization.
- Incorrect/mismatched sizes.
- Lost/missing items.
No Refund and replacement
Our 30-day Refund & Replacement Policy does not cover the following reasons, and we are not liable for these issues:
- Requests for a refund or replacement made after 30 days from the date of product delivery.
- Cases where the customer has selected the wrong size, product, address, custom information, etc.
- Products that have been damaged due to misuse, mishandling, or poor maintenance on the customer's part.
- Items that have been washed, worn, soiled, or damaged as a result of the customer's handling.
- Personal reasons such as changes in personal taste, change of mind, etc.
- Products purchased during a sale or promotional period..
Refund and Replacement Service Procedure
Step 1 : Contact Customer Service Here
Step 2: Please provide detailed photos of the received items and the package's cover, including the shipping label, to request a refund or replacement.
Step 3: After we receive your ticket with the necessary details, we will process your refund or replacement accordingly.
Refund Time
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement
Credit Cart : Up To 10 Business Days
Paypal : 3-5 Business Days